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How Customer Care Boosts Your Social Media Strategy

Sprout Social
11.3K subscribers
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340 views 1 year ago #CustomerCare #customerservice #SocialMediaMarketing
A stellar #customerservice strategy enhances your social media strategy, and vice versa. If you’re not investing in your social customer care, you’re missing out on building connections. In this conversation, we unpack this topic with Sprout’s Director of Social Media, Rachael Goulet, and explore: ✅ What makes brands memorable ✅ Why customer care is key in your social strategy ✅ One of the most important strategies you can implement besides customer care 🔎 This clip is from a larger webinar—watch the full conversation here to dive into the social team of the future: https://bit.ly/47mQaOF What are your burning questions about social media customer care? Let us know in the comments! _______________________________________________________________ 📊 Unpack Sprout's latest data with The 2023 Sprout Social Index™: https://bit.ly/47nCRgX 💚 Try Sprout free for 30 days to start this year’s social media marketing plan strong: https://bit.ly/47 â€Ś...more
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How Customer Care Boosts Your Social Media Strategy
N/ALikes
340Views
2023Nov 16
A stellar #customerservice strategy enhances your social media strategy, and vice versa. If you’re not investing in your social customer care, you’re missing out on building connections. In this conversation, we unpack this topic with Sprout’s Director of Social Media, Rachael Goulet, and explore: ✅ What makes brands memorable ✅ Why customer care is key in your social strategy ✅ One of the most important strategies you can implement besides customer care 🔎 This clip is from a larger webinar—watch the full conversation here to dive into the social team of the future: https://bit.ly/47mQaOF What are your burning questions about social media customer care? Let us know in the comments! _______________________________________________________________ 📊 Unpack Sprout's latest data with The 2023 Sprout Social Index™: https://bit.ly/47nCRgX 💚 Try Sprout free for 30 days to start this year’s social media marketing plan strong: https://bit.ly/476suys About Sprout: Sprout Social, a global leader in social media management and analytics software, empowers more than 30,000 brands to harness the power of social with comprehensive customer care solutions, connected workflows and AI-powered business intelligence. #SocialMediaMarketing #DigitalMarketingStrategy #CustomerService #CustomerCare

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Sprout Social

11.3K subscribers